Privacy Policy — 669bet Bangladesh

1 Introduction

669bet is committed to safeguarding the privacy and personal data of every individual who interacts with our platform. This Privacy Policy has been prepared to provide you with clear, transparent, and complete information about how 669bet collects, uses, stores, discloses, and protects your personal information in connection with your use of 669bet.club and any related services.

This Policy covers all personal data collected from you at the point of registration, during your ongoing use of the platform, through payment transactions, customer support interactions, and through automated technologies such as cookies and session tracking. We are committed to handling your data with integrity and in a manner consistent with applicable data protection principles.

If you have any questions about how 669bet handles your personal data that are not addressed in this Policy, you are encouraged to contact our support team using the details provided in Section 15 of this document.

2 Data Controller

For the purposes of this Privacy Policy, 669bet — operating under the 669bet brand at 669bet.club — acts as the data controller in respect of all personal data collected and processed through the platform. As the data controller, 669bet determines the purposes for which personal data is processed and the means by which such processing is carried out.

All enquiries relating to data protection, including requests to exercise your data rights, should be directed to the 669bet support team. Contact details are provided in Section 15 of this Policy.

3 Data We Collect

669bet collects and processes the following categories of personal data, depending on the nature of your interaction with the platform:

3.1 Identity Data

• Full legal name
• Date of birth
• Gender
• Nationality
• Government-issued identification number (national ID or passport number)
• Copies of identity documents submitted for KYC verification

3.2 Contact Data

• Email address
• Mobile telephone number
• Residential address (including city, district, and postcode)

3.3 Financial Data

• Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account numbers)
• Bank account details where applicable (for bank transfer transactions)
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Account balance records

3.4 Account & Usage Data

• Account username and encrypted password credentials
• Login timestamps and session durations
• Betting history and game play records
• Bonus and promotional activity records
• Customer support interaction records
• Responsible gaming tool settings (deposit limits, self-exclusion status, etc.)

3.5 Technical Data

• IP address
• Device type, operating system, and browser type
• Geolocation data (at the city or region level)
• Cookie identifiers and session tokens
• Referring URL and on-site navigation data

3.6 Communications Data

• Records of all communications with 669bet support, including live chat transcripts and email correspondence
• Marketing preference settings and opt-in/opt-out records

4 How We Collect Your Data

669bet collects personal data through the following channels and mechanisms:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, submitting a support request, or updating your account profile.
• Automated technologies: Data collected automatically when you visit or use the platform, including cookies, server logs, session tracking tools, and device fingerprinting technologies. See Section 9 for full cookie details.
• Payment processors: Transaction confirmation data received from payment providers including bKash, Nagad, Rocket, Upay, and partner banking institutions in Bangladesh.
• Third-party identity verification services: Where 669bet uses external KYC or fraud-prevention providers to verify the identity documents you submit, those providers may return processed verification results to us.
• Publicly available sources: In limited circumstances, 669bet may cross-reference publicly available data (such as sanctions lists or fraud databases) as part of anti-money-laundering compliance obligations.

5 Purpose & Legal Basis for Processing

669bet processes your personal data only where a legitimate purpose and appropriate legal basis exists. The table below summarises the primary purposes for which we process personal data and the corresponding legal basis for each:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Data

669bet does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances. Data is shared only to the extent strictly necessary for the following operational and legal purposes:

• Payment processors and banking partners: Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved payment partners solely for the purpose of processing deposits and withdrawals on your behalf.
• Identity verification providers: Identity documents and associated data may be shared with third-party KYC and fraud-prevention service providers engaged by 669bet to assist with account verification. These providers are contractually bound to process your data only as directed by 669bet and not for any other purpose.
• Game content providers: Where you play games provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), limited technical data may be exchanged with those providers for the purpose of operating the game and recording the outcome.
• Legal and regulatory authorities: 669bet will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or other binding legal obligation.
• Business transfers: In the event that 669bet undergoes a merger, acquisition, restructuring, or sale of assets, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations being maintained.

All third parties with whom 669bet shares personal data are required to maintain appropriate technical and organisational security measures, and to process your data only in accordance with 669bet's instructions and applicable data protection law.

7 International Data Transfers

In operating a global online platform, some of 669bet's service providers and technology partners may be located in countries outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, 669bet will implement appropriate safeguards to ensure that your data remains protected to the standard described in this Policy.

These safeguards may include the use of contractual data processing agreements with receiving parties, and technical security controls such as data encryption in transit and at rest. If you have questions about specific international transfers relevant to your data, please contact our support team.

8 Data Retention

669bet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The general retention principles we apply are as follows:

• Active account data: Retained for the duration of the account's active life plus a minimum post-closure period required for regulatory compliance purposes.
• Transaction records: Financial transaction records are retained for a minimum of five years from the date of the transaction in accordance with anti-money-laundering obligations.
• KYC documents: Identity verification documents are retained for a minimum of five years following the closure of the associated account.
• Customer support records: Support interaction records are retained for a period of three years from the date of the interaction, unless a longer period is required in connection with an ongoing dispute or legal proceeding.
• Marketing data: Marketing preference records and opt-in consent records are retained for as long as you hold an active account, and for a reasonable period thereafter as evidence of consent.
• Technical and analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data. Identifiable technical logs are retained for a maximum of 12 months.

Upon expiry of the applicable retention period, personal data is either securely deleted, destroyed, or anonymised such that it can no longer be associated with an identifiable individual.

9 Cookies & Tracking Technologies

669bet uses cookies and similar tracking technologies to operate the platform, maintain session state, prevent fraud, and analyse usage patterns. The following types of cookies are used on 669bet.club:

• Essential cookies: These are strictly necessary for the platform to function and cannot be disabled. They include session authentication tokens, security cookies, and load-balancing identifiers.
• Functional cookies: These remember your preferences and settings (such as your preferred language and display options) to personalise your experience across sessions.
• Analytics cookies: These collect anonymised information about how you navigate the platform — such as which pages you visit and how long you spend on each — to help us identify areas for improvement. No personally identifiable information is transmitted via analytics cookies.
• Fraud prevention and security cookies: These help 669bet detect and prevent fraudulent activity, unauthorised account access, and suspicious betting patterns.

You can manage non-essential cookie preferences through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the platform and prevent you from accessing certain features.

10 Security Measures

669bet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the 669bet platform
• Encryption of sensitive data fields (including passwords and payment identifiers) at rest using industry-standard algorithms
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data
• Regular security assessments and vulnerability testing of the platform infrastructure
• Monitoring systems designed to detect and respond to suspicious activity in real time
• Secure data backup procedures with defined recovery time objectives

Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. While 669bet takes every reasonable precaution to protect your data, you acknowledge that you transmit information to 669bet at your own risk. If you become aware of any security vulnerability or suspected breach involving your personal data, please notify us immediately via the contact details in Section 15.

11 Your Data Rights

As a data subject, you have the following rights in relation to personal data held about you by 669bet. To exercise any of these rights, please contact our support team using the details provided in Section 15:

• Right of Access: You may request a copy of all personal data that 669bet holds about you. We will respond to access requests within a reasonable period and at no charge in most cases.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request that 669bet delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no overriding legal basis for processing exists. Note that certain data must be retained to comply with legal and regulatory obligations and cannot be deleted on request.
• Right to Restrict Processing: In certain circumstances, you may request that 669bet restrict the processing of your personal data — for example, while the accuracy of data is being verified following a rectification request.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to 669bet demonstrating compelling grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

669bet will endeavour to respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it.

12 Children's Privacy

The 669bet platform is strictly intended for adults aged 18 years and above. 669bet does not knowingly collect, process, or store personal data from individuals under the age of 18. If you are under 18, you must not create an account, provide any personal information, or use any service on the 669bet platform.

If 669bet becomes aware that personal data has been collected from an individual under the age of 18, that data will be permanently deleted and the associated account will be closed immediately. If you are a parent or guardian and believe that your child may have provided personal information to 669bet, please contact us immediately using the details in Section 15 so that we can take appropriate action.

13 Third-Party Links

The 669bet platform may contain references to third-party game providers, payment service providers, and sporting events. Where the platform integrates third-party game content (for example, live dealer tables or slot games provided by studios such as Pragmatic Play, Evolution Gaming, or Spribe), those games are delivered via technology operated by the respective provider, and their own data practices may apply to data generated within the game environment.

669bet is not responsible for the privacy practices or data handling policies of any third-party service provider. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 669bet platform.

14 Amendments to This Policy

669bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Where amendments are material — that is, where they significantly affect how your personal data is collected or used — we will notify you in advance via email to your registered address or via a prominent notice on the platform prior to the change taking effect.

Minor amendments (such as typographical corrections or clarifications that do not alter the substance of the Policy) may take effect immediately upon publication. The "Last Updated" date shown at the top of this document reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how 669bet protects your personal data. Continued use of the platform following any amendment constitutes your acceptance of the revised Policy.

15 Contact Us

If you wish to exercise any of your data rights, have a question about this Privacy Policy, or wish to raise a data protection concern, please contact the 669bet support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week — the fastest way to reach us
• Email: [email protected] (displayed as plain text — not a clickable link)
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

When submitting a data rights request, please include your registered account username, a clear description of your request, and any supporting context. This will allow us to locate the relevant records and respond to your request as efficiently as possible. We will not action data rights requests from individuals who cannot be verified as the account holder to whom the data relates.